Please must read before you shopping:
1) Custom made dress need time sewing, after order about 7-15 days can ship ,if can not wait, please do not order! Custom made dress do not accept cancel and return! Some of standard size dress need time sew too, sew time about 3-7 days.
2) If you want fast receive, please choose DHL UPS EMS FEDEX or other fast shipping way, free shipping is slowest!
3) If the buyer needs more than one dress, please buy all the dresses you need at the same time. If you do not buy at the same time, there will be a small color difference problem. If the dress purchased at different times has different color problems, the seller is not responsible.
4) Custom made dress do not accept cancel and return,unless quality problem!
5) Custom size requires additional fees, you can contact customer service. Or order the “custim size” items directly.
Return and Refund:
If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.
1) If you need some of the goods returned, please be sure to keep return goods and accessories intact.
2) You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.
3) We will declare the parcel as a gift at low value to avoid problems at the customs. Before returning items, please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
4) If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.
5) The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.
6) If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.